The order is processed within 2-4 working days. 
For made-to-order jewelry, the lead time is listed on the product page.

Deliveries are carried out in Poland by courier companies and InPost parcel machines and in EU member countries by courier companies. 

Poland: Shipments are delivered within 1-2 working days.  
Europe: Shipments are delivered within approximately 6 working days.


You have 14 days from the date you receive the parcel to request a cancellation of items purchased online. You have 14 days from the date of sending your statement of withdrawal to send the return to us. Template to download.

Send the goods with the statement and the proof of purchase to the following address: Mokotowska 26 Street, 00-561 Warsaw. The order can be sent by any carrier offering courier services. We do not accept returns sent to pick-up points (e.g. InPost parcel machines, Polish Post Offices or POP locations).

Returned products cannot bear traces of use and must have tags (strings) with the seals they were marked with. Individually fitted products, which include bespoke jewellery, cannot be returned or exchanged.

To ensure a smooth logistical process, we do not offer exchanges. To make an exchange, please make a return and then place a new order with the selected goods. 

Once the return is accepted, the payment will be refunded to your account within 14 business days of receiving the package.

More detailed information can be found in the Terms of Purchase


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