Deliveries are carried out in Poland by courier companies and InPost parcel machines and in EU member countries by courier companies.
Poland: Shipments are delivered within 1-2 working days.
Europe: Shipments are delivered within approximately 6 working days.
You have 14 days from the date you receive the parcel to request a cancellation of items purchased online.
You have 14 days from the date of sending your statement of withdrawal to send the return to us.
Send the declaration of withdrawal and the goods to the following address: Mokotowska 26 Street, 00-561 Warsaw. The statement must be accompanied by a receipt as proof of purchase. Template statement to download.
The order can be sent by any carrier offering courier services. We do not accept returns from stationary boutiques, Polish Post or parcel machines.
Returned products cannot bear traces of use and must have tags (strings) with the seals they were marked with.